Terms &
Rules.
By using Nebula Host you agree to these terms. They are written plainly on purpose. Last updated 23rd February 2026.
01 — The Basics
Who this applies to
These terms apply to everyone who uses Nebula Host in any way, including the panel, the Discord server, and any infrastructure we provide. It does not matter how you found us or how long you have been here. Using the service means you have read these terms and agreed to them. If you do not agree, do not use the service.
These terms sit alongside our Privacy Policy, which covers how we handle your data. Both apply to you.
02 — Age Requirement
You need to be 13 or older
You must be at least 13 years old to use Nebula Host. Because we onboard through Discord, you also need to meet Discord's own age requirements, which are 13 in most places and 16 in certain parts of Europe.
If we find out an account belongs to someone under 13, we will remove it straight away and delete any associated data. If you are a parent or guardian and think your child has signed up, contact us at management@nebulahost.co.uk and we will sort it.
03 — What You Can Use This For
Allowed uses
Nebula Host is for running real, legitimate projects. Things that are perfectly fine to host with us include:
Discord bots and automation tools for your own server or community.
Small web applications, personal projects, and portfolio sites.
Legitimate game servers for you and your friends to play on.
Python or Node.js scripts and background processes that serve a genuine purpose.
If you are not sure whether something is allowed, open a ticket and ask before you set it up. We would rather answer a question than have to remove something later.
04 — What You Cannot Do
Prohibited uses
The following are strictly not allowed. Doing any of these will result in your server and account being removed, and in serious cases there will be no chance to appeal.
Anything illegal under UK law or the laws of your own country. This includes hosting or sharing illegal content, running services used for fraud, or facilitating criminal activity of any kind.
DDoS attacks, port scanning, network probing, or anything that disrupts or attacks other services, whether on our network or anywhere else on the internet.
Cryptocurrency mining or any workload designed to run at high resource usage around the clock without producing an actual service. This also includes brute-forcing passwords, cracking hashes, or running similar intensive jobs.
Hosting or sharing malware, ransomware, viruses, phishing pages, spam tools, or any content designed to trick or harm other people or their systems.
Hosting sexually explicit content, content that promotes or glorifies violence, or content that targets individuals or groups with abuse, threats, or harassment.
Trying to get into other users' servers, the underlying hardware, or any part of our infrastructure beyond your own allocation. This includes exploiting vulnerabilities in the panel, the node, or any of our systems.
Running VPN services, proxy services, or Tor exit nodes. These are frequently used to hide abusive traffic and put our infrastructure at risk.
Giving, selling, or lending your server to someone else. Your allocation is for your own personal use only.
Using your server to send unsolicited bulk messages, email spam, or automated messages to large numbers of people.
Deliberately trying to cause problems for Nebula Host, our staff, or other users on the platform.
05 — Fair Use
Sharing resources fairly
Everyone on Nebula Host shares the same physical hardware. We do our best to make sure one person cannot ruin the experience for everyone else, and we ask you to be reasonable about how you use your allocation.
You are given a set amount of CPU, RAM, and disk space. Sitting at or near your CPU limit for long stretches of time, storing files that have nothing to do with your actual application, or generating a lot of unnecessary network traffic are all things we consider a misuse of fair use.
If your project has grown to the point where our free tier genuinely cannot support it properly, we will tell you honestly rather than just quietly throttling you.
06 — One Account Per Person
Account limits
Each person gets one server. Creating extra accounts to claim more resources, or using someone else's account to get around the limit, is a breach of these terms. If we find it happening, all of the accounts and servers involved will be removed.
We keep a record of removed accounts so that banned users cannot simply sign up again with a fresh account. If you are found doing this, the new account will be removed immediately and the situation will be treated as more serious than the original issue.
07 — How to Get Support
Tickets, not DMs
All support requests must go through a ticket in our Discord server. DMing a staff member directly does not count as an official support request and we cannot guarantee it will be seen or acted on. Opening a ticket is the only way to make sure your issue is logged and dealt with properly.
This means your request is visible to the whole team, it creates a record of what was discussed, and nothing gets missed because one person happened to be offline.
For non-support matters such as data requests or privacy concerns, you can also reach us at management@nebulahost.co.uk.
08 — How to Treat Staff
Basic respect goes both ways
Our staff are volunteers running a free service in their spare time. We expect everyone who interacts with us to be respectful. That means no shouting, no insults, no threats, and no harassment toward any member of the team, whether in a ticket, in Discord, or anywhere else.
If you are frustrated about something, that is completely fair and we want to hear about it. But being rude or aggressive will not make us fix things faster, and it may result in your support request being closed or your account being reviewed.
Threatening staff members in any way will result in immediate removal from the service with no appeal.
09 — Service and Availability
What we promise and what we do not
Nebula Host runs on a single node operated by a small volunteer team. We do our best to keep things running smoothly, but we cannot promise a specific level of uptime, speed, or reliability. Stuff breaks sometimes. We will always try to fix it as quickly as we can and keep you in the loop when something goes wrong.
We are not responsible for any loss or damage caused by the service going down, being slow, or behaving unexpectedly. If your project depends on being online around the clock, a free single-node service is probably not the right fit.
We strongly recommend keeping your own backups of anything important. We are not responsible for data loss caused by hardware failure, accidental deletion, maintenance, or anything else.
10 — Staff Mistakes
When we get something wrong
We are human and we make mistakes. If a staff member accidentally deletes your server or causes a problem through their own error, we will do everything we reasonably can to put it right. That might mean restoring from a backup if one exists, or working with you to rebuild what was lost.
That said, we cannot always guarantee that data can be recovered. We are not legally responsible for any loss or damage that results from a staff error, but we will always be honest about what happened and try our best to help.
If you think a staff member has made a mistake that affected your server, open a ticket and explain the situation. We will look into it fairly.
11 — Enforcement and Appeals
What happens if rules are broken
We reserve the right to suspend or permanently remove any server or account at any time if we believe these terms have been broken. How we handle it depends on what happened:
For minor or accidental violations, we will usually reach out first and give you the chance to sort it out before anything gets removed.
For more serious violations, we may suspend your server without warning while we look into it. We will contact you to explain what is happening.
For the most serious violations such as DDoS attacks, malware hosting, illegal content, or threatening staff, removal will be immediate and permanent with no opportunity to appeal.
If your account was actioned and you believe it was a mistake or the situation is less serious than it appeared, you can appeal by opening a ticket in Discord. Appeals for the serious violations listed above will not be considered.
12 — Ban Evasion
Do not try to come back after a ban
If your account has been removed and you create a new account to get around the ban, that new account will be removed immediately. We keep records of removed accounts specifically to stop this from happening.
If you think your original ban was wrong, the right thing to do is appeal it properly. Ban evasion will always make things worse, not better.
13 — Your Responsibilities
What you are responsible for
Your server is your responsibility. Anything that runs on it, anything stored on it, and anything it does on the network is down to you. If your server is used to break these terms, whether by you or by someone you gave access to, the account holder is the one who will be held to account.
You are also responsible for keeping your login details secure. Do not share your password, do not reuse it from another site, and make sure the email address on your account is one only you can access. If someone else gets into your account because your credentials were weak or shared, that is not something we can be held responsible for.
If you are running an application that collects data from your own users, you are responsible for making sure that is done legally and properly. Nebula Host is just the infrastructure.
14 — If Nebula Host Shuts Down
What happens if we close
We have no plans to shut down, but if Nebula Host ever closes permanently, we will give everyone at least one week's notice before anything gets deleted. That notice will go out via Discord and by email to everyone with an account.
During that notice period you will have time to download anything you need from your server before it is removed. This is another reason we always recommend keeping your own backups.
15 — Governing Law
Which law applies
These terms are governed by the laws of England and Wales. Our hardware is in the UK and Blake S, who handles the technical and legal side of the project day-to-day, is based in the UK. If you are in the EU, this does not affect any rights you have under EU law.
16 — Changes
When we update these terms
We may update these terms from time to time. When we do, we will announce it in the Discord server and update the date at the top of this page. Carrying on using the service after an update means you accept the new version. If you have a question about anything here, open a ticket in Discord or email us at management@nebulahost.co.uk.